FAQs

Frequently Asked Questions

📦 When will my order arrive? Most orders reach our customers in Poland within 3–5 business days. A tracking link will be sent to your email the moment the courier collects your furniture.

🛠️ Is the furniture difficult to assemble? Not at all. Each dylipy piece is designed for intuitive setup. We provide high-quality hardware and a step-by-step manual in every box; most items can be assembled in under 30 minutes.

🧼 How do I maintain my furniture? For wood and metal surfaces, we recommend using a soft microfiber cloth. Avoid harsh chemical cleaners or excessive moisture to protect the integrity of the finish.

💳 Which payment methods do you accept? We support secure options including BLIK, PayU, Visa, Mastercard, and Apple Pay.

💬 Need more help? Our support team is here to help you design your dream home. Email: info@dylipy.com Phone: +49 163 0125853 Hours: Monday to Friday, 9:00 AM – 6:00 PM (CET)